salesforce SFA

2009年8月

企业云计算公司 Salesforce.com (NYSE:CRM)被Gartner最新的“Sales Force Automation魔力象限”列入“领导者象限” 。Gartner表示：“‘领导者’能够以市场为本的愿景运用科技，协助高级销售者实现商业目标。换言之，他们能够通过产品和服务实践这个愿景，并以营业额及盈利作为实际业绩。另外，‘领导者’应在北美、欧洲、中东、非洲及亚太区拥有杰出的客户部署，客户基础覆盖行业广泛，并在每个行业拥有超过500名用户。”

    Salesforce.com dirctor兼总裁Marc Benioff表示：“对于Salesforce.com能够位列Gartner‘领导者象限’，我们感到非常荣幸。我们相信Salesforce.com除了在CRM之外，更在云计算领域奠定了新标准。我们在此感谢公司近60,000名客户，他们杰出的业绩，就是我们每天动力的来源。”

    Salesforce.com十年前研发及推出由Sales Cloud和 Service Cloud组合而成的世界顶尖应用程序 ─ Salesforce CRM，开创了企业云计算的先河。Sales Cloud为全球销售应用程序的翘楚，短短十年间已推出近29种主要版本，并与Google，Facebook，和Amazon.com　等主要云计算公司建立伙伴关系。Sales Cloud已打破地域距离和设置局限，为公司提供全面而实时的客户分析。

    Sales Cloud不但为各销售机构带来更佳的生产力，而且促成更多的交易， 早已深为营业代表及管理者所青睐。目前为止，Sales Cloud已拥有近60,000名客户，包括Dr. Pepper Snapple Group， Cisco和Dell。

关于Gartner魔力象限 

    魔力象限（Magic Quadrant）由Gartner公司于2009年注册版权，并可以在获得许可的情况下重复使用。魔力象限是在某一特定时间内对市场状况进行的图形化描述。根据Gartner的定义，它描述 Gartner依据标准对该市场内的厂商所进行的分析。Gartner 并不对在魔力象限中描述的任何厂商、产品或服务出具官方认可，也不建议技术用户只选择位于“领导者象限”的厂商。魔力象限仅作为一种研究工具，并不意味着是行动的具体指标。Gartner 对该项研究不承担任何明示或默认的担保，包括适销性或适用于某一特定用途的任何担保。

 

SFA介绍

Sales Force Automation

Experience CRM Success

Salesforce.com's flagship sales force automation (SFA) application gives businesses the upper hand with their sales data. Comprehensive and easy to customize, Salesforce empowers companies to manage people and processes more effectively, so reps can close more deals. With Salesforce, reps spend more time selling and less time on administration.

Comprehensive On-Demand SFA

• Point-and-click customization for SFA that fits the way you sell
• Real-time analytics empower your business to make better decisions
• Instant global deployment for offline and online use
• Award-winning ease of use results in widespread adoption

Loved by the Salesforce

Reps need solutions that make their jobs easier, not more complicated. Salesforce gives them fast access to data-online, offline, and via mobile devices-and links easily to popular tools like Microsoft Office and Outlook. With a user interface rated "simple and intuitive" by PC Magazine, Salesforce is the one SFA solution every sales rep will love and use.

Critical for Sales Managers

Managers need visibility into the activities of their reps and insight into where they stand with their pipelines. Salesforce provides powerful opportunity management, forecasting, reporting, and customization capabilities, so sales managers can be confident their teams are producing at their full capacity.

Trusted by Executives

Executives need accurate information so they can evaluate their company's past performance while looking ahead to the future. They want to answer critical business questions quickly without sifting through reams of data. With the powerful analytics and customizable dashboards that Salesforce provides, executives have the real-time information they need to be effective.

Features